Archive for August, 2015

Backup Exec error Buex: Failed – Physical Volume Library Drive not available. Backup Failed, errorCode=-536837876

Tuesday, August 18th, 2015

Overview

Backup Exec is throwing the error Buex: Failed – Physical Volume Library Drive not available. Backup Failed, errorCode=-536837876. Prior to this error a tape was “stuck” in the tape drive. Holding the eject button in for 15 seconds resets the tape drive and the tape is ejected; however, subsequent backups cannot find the physical library (tape drive). (more…)

Protobase error message: M47 000000000157 FAILED COMM DIRECTOR NOT RUNNING

Wednesday, August 12th, 2015

* Restarted the credit card modem
* Opened device manager and disabled and re-enabled the COM1 port.
* Commands we ran from a command prompt:
cd \pb
pbfe -i1.in “This is a fake credit card transaction”
type 1.out “Check the error message is should say invalid credit card if the modem is working”

Tested on the servers running Protobase and it is working now.

Migrating VSI-FAX 6.1 to a new server

Tuesday, August 11th, 2015

Moving VSI-FAX to a new server is relatively simple and VSI-FAX 6.1 is compatible with Windows 2008 and 2012.
Here are the steps to migrate VSI-FAX:
(more…)